top of page

Frequently asked questions

  • How long does the approval take?
    Once your application is complete, processing time is usually 24 hours or less. If approved we will ship your terminal or pos equipment out promptly. Most merchants receive their equipment in less than 1 week.
  • How soon will I get my money after a transaction is processed?
    Visa, Mastercard, Discover, and American Express are deposited into the account the next day. No funding on weekend or bank holidays.
  • Do I need a business license to obtain a merchant account?
    You do not necessarily need to have a business license if you can provide a different acceptable documentation item that is required. These items vary depending upon the level of risk associated with your business.
  • Do I need a business checking account to obtain a merchant account?
    You only need a business checking account if your business is set up as a corporation. If it is a sole proprietorship, you may use a personal checking account or a business checking account.
  • What is the discount rate?
    The discount rate is the fee that a merchant pays to the acquirer for processing services that enable the merchant to accept bankcards as payment. Our discount rates are extremely competitive. If we can’t beat you current rate, Bank Card Buddy will give you a $100 gift card
  • What is pci compliance?
    When you have a merchant account with us, we provide free PCI compliance validation. Please call 1-678-689-8901 for assistance.
bottom of page